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Event Associate - Hawk Shop

Rate of pay: $10.40/hour

Work location: Iowa Memorial Union

What you will learn

You can expect to learn skills such as time management, conflict resolution, balancing priorities, managing finances, interpersonal communication, customer service experience, and working with people from diverse backgrounds and working as part of a team.  Although your job in the Division of Student Life may not be directly related to your future profession, the skills you learn here will help you in your chosen career path and give you valuable work experience to strengthen your resume.

Basic job function

Assists with all functions of event operations as assigned. Participate in planning and preparing for event. Responsibilities will include assisting with set up, take down and cleaning of event as well as assisting customers with sales and inventory during event.


  • Assist with set up, running and close down event merchandise and fixtures.
  • Follow event policies and procedures.
  • Function as Hawk Shop liaison with event coordinators and personnel.
  • Multi-tasking: must be able to assist customers by answering general questions, directing individuals as needed, and answer phone inquiries at the same time.
  • May occasionally work in main store location.
  • Perform other duties as assigned.


  • Some retail experience preferred. Cash register experience preferred.
  • Must be able to work a flexible schedule including nights and weekends.
  • Customer service experience preferred. Good communication (STRONG ENGLISH SKILLS) and organizational skills are necessary.
  • Commitment to providing excellent customer service and ability to present self in a friendly, pleasant and courteous manner.
  • Self-reliance to exercise the independent judgment necessary to function on their own (without immediate supervision.)
  • Demonstrated ability to handle difficult situations is necessary.
  • Ability to work independently. Follow written and verbal instructions.
  • Ability to stand for long periods of time and lift up to 40 pounds.
  • Able to travel to work events in town, in state and other locations if necessary.
  • Possible Driver’s License Check upon hire

Training requirements

  • IMU Student Orientation
  • IMU Emergency Response Staff
  • Cash Handling
  • Credit Card Security Policy
  • UIOWA Security Awareness Training

Jobs listed on this website do not reflect current openings. To view availability and apply for this position, visit this website.

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The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran. The University also affirms its commitment to providing equal opportunities and equal access to University facilities. Women and Minorities are encouraged to apply for all employment vacancies. For additional information on nondiscrimination policies, contact the Coordinator of Title IX and Section 504, and the ADA in The Office of Equal Opportunity and Diversity, 319/335-0705 (voice) or 319/335-0697 (text), The University of Iowa, 202 Jessup Hall, Iowa City, Iowa, 52242-1316.

Persons with disabilities may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or, to inquire or discuss accommodation needs.

Prospective employees may review the University Campus Security Policy and the latest annual crime statistics by contacting the Department of Public Safety at 319/335-5022.