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UI Challenge Course Lead Facilitator

Rate of pay: $20.00/hour

Work location: UI Challenge Course - 3310 Hawkeye Park Road

What you will learn

You can expect to learn skills such customer service experience, remaining calm in difficult situations, responsibility and accountability, and working with people from diverse backgrounds as well as part of a team.  Although your job in the Division of Student Life may not be directly related to your future profession, the skills you learn here will help you in your chosen career path and give you valuable work experience to strengthen your resume.

Basic job function

To act as the liaison for the High Adventure Challenge Course to clients and provide supervision to Assistant Facilitators while leading groups through games and initiatives to address the goals set by the client using reflective processing techniques.


  • Coordinate with Associate Director in charge of the Challenge Course to receive information about scheduled groups.
  • Contact group at least one week prior to scheduled date to provide logistical information and discuss the group’s needs and goals.
  • Design a customized agenda to meet the group’s needs and goals and then discuss the agenda with Assistant Facilitators scheduled for the group.
  • Administer and collect waiver forms from groups.
  • Return all paperwork including wavier forms and payroll sheets to Associate Director in charge of Challenge Course within 48 hours or prior to the end of the pay period whichever comes first.
  • Setup both the high and low course.
  • Break down the high and low course and store equipment.
  • Attend training sessions and meetings.
  • Conduct or assist with training sessions.
  • Provide first aid as needed to injured participants
  • Ensure outstanding customer service for users they come in contact with
  • Perform other work as assigned.


  • Show dedication and proficiency as an Assistant Facilitator for a minimum of one year.
  • Demonstrate proficiency setting up, operating, and tearing down high course elements.
  • Demonstrate understanding of and ability to conduct and document daily inspections of equipment and elements.
  • Be at least 18 years of age.
  • Complete an initial 40 hour training program.
  • Complete an eight hour refresher training annually.
  • Excellent oral and written communication skills.
  • Ability to speak in front of large groups.
  • Maintain personal Challenge Course portfolio
  • Ability to interact with diverse groups through a variety of situations.

Training requirements

  • Criminal Background Check upon hire
  • CPR/AED/ First Aid  Certification
  • Completion of University of Iowa Bloodborne Pathogens training
  • Recreational Service Orientation

Jobs listed on this website do not reflect current openings. To view availability and apply for this position, visit this website.

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The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran. The University also affirms its commitment to providing equal opportunities and equal access to University facilities. Women and Minorities are encouraged to apply for all employment vacancies. For additional information on nondiscrimination policies, contact the Coordinator of Title IX and Section 504, and the ADA in The Office of Equal Opportunity and Diversity, 319/335-0705 (voice) or 319/335-0697 (text), The University of Iowa, 202 Jessup Hall, Iowa City, Iowa, 52242-1316.

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