Cashier - Hawk Shop

Rate of pay: $10.10/hour

Work location: Iowa Memorial Union

What you will learn

You can expect to learn skills such as time management, conflict resolution, balancing priorities, managing finances, interpersonal communication, customer service experience, and working with people from diverse backgrounds and working as part of a team.  Although your job in the Division of Student Life may not be directly related to your future profession, the skills you learn here will help you in your chosen career path and give you valuable work experience to strengthen your resume.

Basic job function

Assist in retail operations by ringing up customer purchases on a cash register, help answer general customer questions, and keep retail area presentable.  


  • Greet and thank customers as they pass by their stations.
  • Use a cash register to scan merchandise and process transactions.
  • Handle cash, credit cards, ID charges and receipts.
  • Participate in keeping the retail floor presentable by removing product and dusting shelves, cleaning product as necessary, keeping stock replenished, and vacuuming as needed.
  • Participate in staff training sessions regarding customer service and other related topics.
  • Multitasking: must be able to assist customers by answering general questions, directing individuals to proper departments, and answering phone inquiries
  • Perform other duties as assigned.


  • Previous retail experience preferable, but not necessary.
  • Strong commitment to providing good customer service and ability to present self in a friendly, pleasant and courteous manner.
  • Good communication skills are necessary.
  • Ability to stand for long periods of time.

Training requirements

  • IMU Student Orientation
  • Cash Handling
  • Credit Card Security Policy
  • UIOWA Security Awareness Training
  • IMU Emergency Response Training

Jobs listed on this website do not reflect current openings. To view availability and apply for this position, visit this website.

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The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran. The University also affirms its commitment to providing equal opportunities and equal access to University facilities. Women and Minorities are encouraged to apply for all employment vacancies. For additional information on nondiscrimination policies, contact the Coordinator of Title IX and Section 504, and the ADA in The Office of Equal Opportunity and Diversity, 319/335-0705 (voice) or 319/335-0697 (text), The University of Iowa, 202 Jessup Hall, Iowa City, Iowa, 52242-1316.

Persons with disabilities may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or, to inquire or discuss accommodation needs.

Prospective employees may review the University Campus Security Policy and the latest annual crime statistics by contacting the Department of Public Safety at 319/335-5022.