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Office Assistant - Dean of Students

Rate of pay: $10.50/hour

Work location: Iowa Memorial Union

What you will learn

You can expect to learn skills such as time management, conflict resolution, balancing priorities, attention to detail, interpersonal communication, customer service experience, working with people from diverse backgrounds and working as part of a team.  Although your job in the Office of the Dean of Students may not be directly related to your future profession, the skills you learn here will help you in your chosen career path and give you valuable work experience to strengthen your resume.

Basic job function

Act as a representative of the Office of the Dean of Students Office and use acquired knowledge to respond to internal and external customers in a respectful, courteous, and helpful manner.


  • Assist with general office duties, including but not limited to, answering the telephone, copying, scanning, filing, updating, spreadsheets, etc.
  • Answer telephone and communicate information quickly and precisely to appropriate personnel.
  • Answer various inquiries regarding the specific work of the offices.
  • Assist with scheduling and rescheduling appointments and associated tasks with student meetings.
  • Assist with managing documentation for Student Care and Assistance.
  • Manage databases including Excel and the online database, Maxient, for cases, documentation purposes, and updates.
  • Assist with DOS and IMU outreach programs including student orientation events.
  • Assist with paperwork processes, and additional documentation managed through the office.
  • Sort, distribute, and collect mail.
  • Perform other duties as assigned, including special projects, showing flexibility and willingness to help in diverse situations.
  • Perform related duties as assigned, showing flexibility and willingness to help in diverse situations.
  • Must be able to appropriately prioritize competing work commitments with own personal obligations.
  • Maintain confidential information.


  • Previous clerical and computer experience highly desirable.
  • Must have excellent communication skills.
  • Must be able to work independently and be self-motivated.
  • Must be able to exercise a high level of discretion.
  • Must be UI registered student.
  • Must not have a record of any student misconduct – disciplinary or academic.

Training requirements

  • Criminal Background Check upon hire
  • IMU Student Orientation
  • IMU Emergency Response Staff
  • FERPA online training

Jobs listed on this website do not reflect current openings. To view availability and apply for this position, visit this website.

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The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran. The University also affirms its commitment to providing equal opportunities and equal access to University facilities. Women and Minorities are encouraged to apply for all employment vacancies. For additional information on nondiscrimination policies, contact the Coordinator of Title IX and Section 504, and the ADA in The Office of Equal Opportunity and Diversity, 319/335-0705 (voice) or 319/335-0697 (text), The University of Iowa, 202 Jessup Hall, Iowa City, Iowa, 52242-1316.

Persons with disabilities may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or, to inquire or discuss accommodation needs.

Prospective employees may review the University Campus Security Policy and the latest annual crime statistics by contacting the Department of Public Safety at 319/335-5022.