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Front Desk Clerk

Rate of pay: $10.40/hour

Work location: Iowa Memorial Union

What you will learn

You can expect to learn skills such as time management, conflict resolution, balancing priorities, managing finances, interpersonal communication, customer service experience, and working with people from diverse backgrounds and working as part of a team.  Although your job in the Division of Student Life may not be directly related to your future profession, the skills you learn here will help you in your chosen career path and give you valuable work experience to strengthen your resume.

Basic job function

To work part-time as the desk clerk of the Iowa House Hotel.


  • Check guests in and out, handle room keys, transfer telephone calls to guests, take supplies to guests, and generally assist guests of the Iowa House.
  • Operate the cash register at the Iowa House desk: make change for Iowa House guests.
  • Check in and out Iowa Memorial Union keys and money bags.
  • Handle complaints of guests of the Iowa House such as noise, water problems, power shortages and malfunctioning elevators.
  • Sort incoming mail by department.
  • Make reservations using OPERA Property Management System.
  • Handle confidential credit card information
  • Other duties as assigned.


  • Demonstrated communication and interpersonal skills necessary.
  • Must be flexible and available to work weekends, late nights, holidays, and football weekends.
  • Criminal background check required.
  • Must have a valid driver’s license.
  • Must have a resume, cover letter is optional.
  • One year commitment and availability over academic breaks.
  • Able to work independently.

Training requirements

  • IMU Student Orientation
  • IMU Emergency Response Staff Training
  • Cash Handling Training
  • Credit Card Security Policy Training
  • Security Awareness Training
  • Fleet Safety
  • Background Check upon hire

Jobs listed on this website do not reflect current openings. To view availability and apply for this position, visit this website.

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The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran. The University also affirms its commitment to providing equal opportunities and equal access to University facilities. Women and Minorities are encouraged to apply for all employment vacancies. For additional information on nondiscrimination policies, contact the Coordinator of Title IX and Section 504, and the ADA in The Office of Equal Opportunity and Diversity, 319/335-0705 (voice) or 319/335-0697 (text), The University of Iowa, 202 Jessup Hall, Iowa City, Iowa, 52242-1316.

Persons with disabilities may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or, to inquire or discuss accommodation needs.

Prospective employees may review the University Campus Security Policy and the latest annual crime statistics by contacting the Department of Public Safety at 319/335-5022.