Late Night Dining Manager – Catlett Market Place

Rate of pay: $11.56

Work location: Catlett Residence Hall

What you will learn

You can expect to learn skills such as time management, conflict resolution, balancing priorities, attention to detail, interpersonal communication, customer service experience, and working with people from diverse backgrounds and working as part of a team.  Although your job in the Division of Student Life may not be directly related to your future profession, the skills you learn here will help you in your chosen career path and give you valuable work experience to strengthen your resume.

Basic job function

Functionally supervise and coordinate the work of student employees in assigned area(s).  Enforces departmental policies and procedures, opens and closes assigned area(s), and handles emergency situations.  Make independent decisions and exercise good judgment in the absence of a full-time supervisor.

Responsibilities

  • May open and close Late Night operation independently. Perform assigned job responsibilities independent of management supervision.
  • Responsible for checking out keys to open the assigned areas and returning them after securing the areas for the day.
  • Conduct orientations of new student employees and train in new positions.
  • Contacts employees when necessary. Communicate all information regarding tardiness, absences, and exemplary behavior to supervisors.
  • Organize staffing assignments for all work areas and redistribute student employees as needed.
  • Ensure a high level of customer service, answering questions, addressing concerns and displaying a friendly disposition.
  • Provide leadership and serve as professional role model.
  • Enforce departmental policies and procedures, providing supervision and direction to student employees to meet required performance standards.
  • Communicate effectively with student leads to coordinate student staffing.
  • Document and report operational and performance issues to supervisor.
  • Obtain knowledge of sanitation and safety policies and procedures. Utilize knowledge to help train employees and ensure standards are being met.  Track compliance reporting.
  • Oversees clean up to ensure all tasks are completed in a timely manner.
  • Complies with all safe food-handling procedures and complying with all personal hygiene, grooming, and uniform requirements.
  • Perform other duties as assigned.

Qualifications

  • Enrolled as UI student during academic year.
  • Excellent communication (verbal and written) skills and be positive and respectful in working with a diverse population.
  • Demonstrated commitment to GREAT customer service.
  • Must be able to meet and maintain Cash Handling, Credit Card, ServSafe training requirements per UI and departmental policies and procedures.
  • Must be able to work evenings and weekends and be flexible in scheduling.
  • Minimum of one semester as a Lead with University Dining or equivalent experience of 3-6 months in food service.
  • Must be able to work through finals week.
  • Basic computer software skills using Microsoft Outlook, Word, Excel.
  • Must be able to move up to 20 lbs. and stand for long periods of time.
  • Must be able to handle meat products.

Work hours

  • This position is limited to up to 20 hours per week (320 hours per semester). Market Places are closed during academic break periods
  • Late Night hours between 4:00 PM and 1:00 AM

Training requirements

  • Cash Handling
  • Safety Training for Dining Students
  • Criminal Background Check upon hire

Jobs listed on this website do not reflect current openings. To view availability and apply for this position, visit this website.

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The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran. The University also affirms its commitment to providing equal opportunities and equal access to University facilities. Women and Minorities are encouraged to apply for all employment vacancies. For additional information on nondiscrimination policies, contact the Coordinator of Title IX and Section 504, and the ADA in The Office of Equal Opportunity and Diversity, 319/335-0705 (voice) or 319/335-0697 (text), The University of Iowa, 202 Jessup Hall, Iowa City, Iowa, 52242-1316.

Persons with disabilities may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu, to inquire or discuss accommodation needs.

Prospective employees may review the University Campus Security Policy and the latest annual crime statistics by contacting the Department of Public Safety at 319/335-5022.