Accommodation Assistant
Location: Student Disability Services
Rate of pay: $15.00/hour
Hiring status: Currently hiring
Open to non-UI students: No
Assist with the provision of academic accommodations approved through Student Disability Services.
Responsibilities
• Communicate effectively with faculty, staff and students throughout the various steps in the exam accommodation process
• Manage correspondence for the office that can include phone calls, emails and Skype in a professional manner
• Perform clerical duties such as copying, scanning, and filing
• Maintain attention to detail while performing data entry
• Check in students for appointments
• Proctor exams including scribing exams as needed
• Ability to learn necessary software used in the office
• Assist with exam/scheduling/media problems
• Convert media to an accessible format
• Make personal and professional decisions congruent with departmental and university expectations
• Exhibit behavior expected of a professional and respect confidential information
• Work accurately and independently
• Attend staff meetings and professional development trainings as scheduled by supervisor or department
• Respect all persons from various backgrounds, races, sexual or affectional orientation, gender identity, religion, abilities, etc.
Qualifications
• Registered UI graduate student in good conduct and academic standing
• Must be punctual and dependable
• Demonstrated team player with positive attitude
• Ability to efficiently and effectively complete assigned tasks
• Working experience with computer systems
• Assist in onboarding peer Accommodation Assistants
• Ability to work with students with various disabilities, learning styles, and needs
• Excellent interpersonal communication skills
• Ability to problem solve as issues and conflicts occur
• Initiative to learn new skills and assume more responsibility
Training requirements
• FERPA Training
• HIPAA Training
• Sexual Harassment Training
What you will learn:
The skills you learn in this position will help you in your chosen career path and give you valuable work experience to strengthen your resume. You can expect to learn skills such as time management, conflict resolution, balancing priorities, interpersonal communication, customer service experience, working with people from diverse backgrounds and working as part of a team. You will be joining a unit who is dedicated to respecting individuals with disabilities, so you will learn more about accommodations which will deepen your knowledge of this specific community at the University of Iowa.