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Program Assistant

Rate of pay: $11.00 - $12.00/hour

Work location: Student Wellness - Westlawn

What you will learn

You can expect to learn skills such as time management, problem solving, balancing priorities, attention to detail, interpersonal communication, reporting of outcome data, customer service, working with people from diverse backgrounds and working as part of a team. Although your job with Student Wellness may not be directly related to your future profession, the skills you learn here will help you in your chosen career path and give you valuable work experience to strengthen your resume.

Basic job function

Provides support to the Success@Iowa (Every Choice) and Not Anymore sexual misconduct courses at the University of Iowa, which are required of all incoming undergraduate, graduate and professional students. Performs all day-to-day functions of maintaining the online sexual misconduct prevention education courses.


  • Communicate with over 5,000 students regarding course requirements and deadlines through mass mailings, and respond to individual questions via e-mail.
  • Maintain online course website in ICON, including sending automated reminders and tracking grades.
  • Collaborate with other instructors of the Success@Iowa course to improve course functionality and improve compliance rates; offer support to other instructors as needed.
  • Utilize Excel to manipulate data daily.
  • Employ a variety of strategies to remind students of course requirements and the importance of sexual assault understanding and prevention.
  • Serve on the Anti-Violence Coalition and the AVC education sub-committee with campus and community partners working to prevent and respond to sexual misconduct on campus.
  • Co-present outcomes to campus partners.
  • Enforce course completion requirements for graduate students by placing academic holds.
  • Develop, monitor, and report outcomes related to Every Choice and Not Anymore.
  • Assist with projects as requested by the Office of the Sexual Misconduct Response Coordinator.
  • Stay informed on current literature and topics related to sexual misconduct prevention and education.



  • Ability to communicate effectively and maintain positive interactions, including when responding to individuals who might be unhappy
  • Ability to be self-directed
  • Familiarity operating Microsoft Excel
  • Ability to follow oral and written instructions accurately
  • Dependable, organized and detail-oriented
  • Skilled in interpersonal relationships and maintaining effective working relations with others
  • Excellent written communication
  • Junior, Senior, or Graduate level standing at the University of Iowa


  • Interest and expertise in sexual assault prevention issues and education
  • Customer service experience
  • Skilled in developing assessment reports
  • Familiarity with FERPA, HIPAA, or confidentiality practices
  • Experience creating pivot tables

Training requirements

  • Criminal Background Check upon hire
  • Student Wellness New Hire Orientation
  • Ethics and Responsibilities
  • Fraud and Abuse and HIPAA Refresher
  • Security Awareness Training
  • Cash Handling
  • Declaration of Pt. Information, Confidentially and Standards of Internet Activity

Jobs listed on this website do not reflect current openings. To view availability and apply for this position, visit this website.

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The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran. The University also affirms its commitment to providing equal opportunities and equal access to University facilities. Women and Minorities are encouraged to apply for all employment vacancies. For additional information on nondiscrimination policies, contact the Coordinator of Title IX and Section 504, and the ADA in The Office of Equal Opportunity and Diversity, 319/335-0705 (voice) or 319/335-0697 (text), The University of Iowa, 202 Jessup Hall, Iowa City, Iowa, 52242-1316.

Persons with disabilities may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or, to inquire or discuss accommodation needs.

Prospective employees may review the University Campus Security Policy and the latest annual crime statistics by contacting the Department of Public Safety at 319/335-5022.