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Catering Manager

Rate of pay: $11.56/hour

Work location: Iowa Memorial Union

What you will learn

You can expect to learn skills such as time management, conflict resolution, balancing priorities, attention to detail, interpersonal communication, customer service experience, and working with people from diverse backgrounds and working as part of a team.  Although your job in the Division of Student Life may not be directly related to your future profession, the skills you learn here will help you in your chosen career path and give you valuable work experience to strengthen your resume.

Basic job function

Responsible for coordinating all aspects of standard Catering and Hancher events with direct supervision of employees, and may include bar and concessions service.  Make independent decisions and exercise good judgment in absence of a full-time supervisor.


  • Supervise and coordinate activities of catering staff including timely set-up, service, and clean-up of catering events.
  • Responsible for proper cash handling procedures and related functions with cash register, credit card and cash transactions, and for securing money bags during events and at the close of shifts/events.
  • Delegate tasks to assure that all work assignments are covered.  Phone employees when necessary.  Relay all information regarding tardiness, absences, and exemplary behavior to catering supervisors.
  • Responsible for checking out keys to open food areas and equipment, return keys at close of shift after securing area.
  • Record any changes in liquor orders.  Responsible for security of alcohol during events.
  • Monitor consumption of alcoholic beverages and ensuring legal age during events.  Responsible for securely storing alcoholic beverages after events.
  • Direct and participate in cleaning and sanitation of work area ensuring work area and equipment are clean and orderly at the close of shift.
  • Direct and participate in proper labeling and storage of food items following service period.
  • Handle requests and inquiries from customers and guests in a positive manner.  Handle last minute requests.
  • Train, direct and inspect the work of student staff.  Provide leadership and serve as a professional role model. 
  • Participate in weekly operations meetings.
  • Record information needed for production, billing or inventory control.
  • Act as main University Catering liaison to work directly with on-site event contact.
  • Make decisions in emergency situations.
  • Perform related duties as assigned.


  • Minimum of one semester as a Lead with University Catering or equivalent experience of 3-6 months in food service.
  • Enrolled as UI student during academic year.
  • Must be 18 years of age or older.
  • Excellent communication (verbal and written) skills and be positive and respectful in working with a diverse population.
  • Demonstrated commitment to GREAT customer service.
  • Thorough knowledge of sanitation and safety policies and procedures.
  • Maintain the University Fleet Safety Program driving standards.
  • Must be able to work evenings and weekends and be flexible in scheduling from week to week.
  • Previous supervisory experience is required.
  • Must be able to move up to 50 lbs. and stand for long periods of time.

Training requirements

  • Safety Training for Dining Students
  • Criminal Background Check upon hire
  • Driver’s License Check upon hire
  • Cash Handling
  • I-PACT training

Jobs listed on this website do not reflect current openings. To view availability and apply for this position, visit this website.

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The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran. The University also affirms its commitment to providing equal opportunities and equal access to University facilities. Women and Minorities are encouraged to apply for all employment vacancies. For additional information on nondiscrimination policies, contact the Coordinator of Title IX and Section 504, and the ADA in The Office of Equal Opportunity and Diversity, 319/335-0705 (voice) or 319/335-0697 (text), The University of Iowa, 202 Jessup Hall, Iowa City, Iowa, 52242-1316.

Persons with disabilities may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or, to inquire or discuss accommodation needs.

Prospective employees may review the University Campus Security Policy and the latest annual crime statistics by contacting the Department of Public Safety at 319/335-5022.