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Dining Lead

Rate of pay: $10.53/hour

Work location: Burge Market Place, Catlett Market Place, or Hillcrest Market Place

What you will learn

You can expect to learn skills such as time management, conflict resolution, balancing priorities, attention to detail, interpersonal communication, customer service experience, and working with people from diverse backgrounds and working as part of a team.  Although your job in the Division of Student Life may not be directly related to your future profession, the skills you learn here will help you in your chosen career path and give you valuable work experience to strengthen your resume.

Basic job function

Assist in providing direction and supervision for student employees involved in a variety of tasks that include food preparation, service, sanitation, cashiering, and communication within Market Place service and dining areas.


  • Assists in organizing staffing assignment for all work areas with the Market Place and Dish Room
  • Redistributes student employees as needed in the absence of an assistant manager or food service coordinator, or as assigned.
  • Assists in ensuring a high level of customer service, answering questions, addressing concerns and displaying a friendly disposition. Communicates with assistant manager on duty.  Completes daily shift report documenting any incidents or concerns involving facilities, equipment, customers and/or employees.
  • Ensures student employees follow established food preparation, service, and sanitation guidelines.
  • Assist in overseeing clean up, supervising student staff and ensuring all tasks are completed in a timely manner.
  • Complies with all safe food-handling procedures and complying with all personal hygiene, grooming, and uniform requirements.
  • Assist in training new student employees and ensure they understand all their assigned tasks and responsibilities.
  • Assists in enforcing departmental policies and procedures, providing supervision and direction to assist student employees in meeting required performance standards.
  • Assists in monitoring cashier/checker functions and activities including unauthorized guest entry, removal of food or supplies from the Market Place, and general flow of entry lines. Provide checker backup assistance as needed including completing closing reports, recording customer counts, and incident reports.
  • Performs related duties as assigned including unexpected daily activities, special events, “On the Go Meals” and “Hawkeye Treats.”
  • Provide leadership and serve as professional role model.
  • Dress in proper work attire per department guidelines.


  • Must be a currently enrolled as a student at the University of Iowa.
  • Must have 3-6 months pervious food service leadership or equivalent experience.
  • Must demonstrate outstanding communication skills and be positive and respectful in working with a diverse population.
  • Must be self-motivated and have the ability to work independently.
  • Ability to work 2 – 3 closing shifts per week.
  • Must be able to work through finals week.
  • Must be able to move up to 50 pounds and stand for long periods of time.
  • Basic computer software skills and some bookkeeping/accounting skills, highly desirable.

Training requirements

  • Cash Handling
  • Safety Training for Dining Students
  • Criminal Background Check upon hire

Jobs listed on this website do not reflect current openings. To view availability and apply for this position, visit this website.

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The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran. The University also affirms its commitment to providing equal opportunities and equal access to University facilities. Women and Minorities are encouraged to apply for all employment vacancies. For additional information on nondiscrimination policies, contact the Coordinator of Title IX and Section 504, and the ADA in The Office of Equal Opportunity and Diversity, 319/335-0705 (voice) or 319/335-0697 (text), The University of Iowa, 202 Jessup Hall, Iowa City, Iowa, 52242-1316.

Persons with disabilities may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or, to inquire or discuss accommodation needs.

Prospective employees may review the University Campus Security Policy and the latest annual crime statistics by contacting the Department of Public Safety at 319/335-5022.