Dining Manager

Rate of pay: $11.56/hour

Work location: Burge Market Place, Catlett Market Place, Hillcrest Market Place

What you will learn

You can expect to learn skills such as time management, conflict resolution, balancing priorities, attention to detail, interpersonal communication, customer service experience, and working with people from diverse backgrounds and working as part of a team.  Although your job in the Division of Student Life may not be directly related to your future profession, the skills you learn here will help you in your chosen career path and give you valuable work experience to strengthen your resume.

Basic job function

Responsible for coordinating all aspects of student employment at Market Place.  Will help coordinate workload with Market Place manager.  Make independent decisions and exercise good judgment in the absence of a full-time supervisor. 

Responsibilities

  • Supervise, schedule and coordinate new student hiring processes.  Maintain central email account.
  • Conduct orientations of new student employees and train in new positions.
  • Phone employees when necessary.  Communicate all information regarding tardiness, absences, and exemplary behavior to supervisors.
  • Update online attendance tracking tool daily.
  • Communicate effectively with student leads to coordinate student staffing.
  • Responsible for contributing to performance evaluations for student employees, following all HR guidelines and procedures.
  • Complete student schedules in a timely manner and email to students.
  • Obtain knowledge of sanitation and safety policies and procedures. Utilize knowledge to help train employees and ensure standards are being met.  Track compliance reporting.
  • Ensure and track proper start dates for students and completion of paperwork with student employment desk.
  • May participate in student investigatory meetings and create letters of discipline as needed; forward letters to Market Place Manager for approval before sending to Human Resources.
  • Handle requests and inquiries from customers and guests in a positive manner.  Handle last minute requests.
  • Train, direct and inspect the work of student staff.  Provide leadership and serve as a professional role model. 
  • Participate in management team meetings.
  • Make decisions in emergency situations.

Qualifications

  • Enrolled as UI student during academic year.
  • Must be 18 years of age or older.
  • Excellent communication (verbal and written) skills and be positive and respectful in working with a diverse population.
  • Demonstrated commitment to GREAT customer service.
  • Must be able to meet and maintain Cash Handling, Credit Card, ServSafe training requirements per UI and departmental policies and procedures.
  • Must be able to work evenings and weekends and be flexible in scheduling.
  • Previous supervisory experience is required.
  • Must be able to move up to 20 lbs. and stand for long periods of time.

Work hours

  • This position is limited to up to 20 hours per week (320 hours per semester). Market Places are closed during academic break periods
  • Flexible shifts between 6:30 AM and 9:00 PM

Training requirements

  • Cash Hadling
  • Safety Training for Dining Students
  • Criminal Background Check upon hire

Jobs listed on this website do not reflect current openings. To view availability and apply for this position, visit this website.

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The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran. The University also affirms its commitment to providing equal opportunities and equal access to University facilities. Women and Minorities are encouraged to apply for all employment vacancies. For additional information on nondiscrimination policies, contact the Coordinator of Title IX and Section 504, and the ADA in The Office of Equal Opportunity and Diversity, 319/335-0705 (voice) or 319/335-0697 (text), The University of Iowa, 202 Jessup Hall, Iowa City, Iowa, 52242-1316.

Persons with disabilities may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu, to inquire or discuss accommodation needs.

Prospective employees may review the University Campus Security Policy and the latest annual crime statistics by contacting the Department of Public Safety at 319/335-5022.