Front Desk Clerk
Location: Iowa Memorial Union
Rate of pay: $11.40/hour
Hiring status: Currently hiring
Open to non-UI students: No
To work part-time as the desk clerk of the Iowa House Hotel.
Responsibilities
• Check guests in and out, handle room keys, transfer telephone calls to guests, take supplies to guests, and generally assist guests of the Iowa House.
• Operate the cash register at the Iowa House desk: make change for Iowa House guests.
• Check in and out Iowa Memorial Union keys and money bags.
• Handle complaints of guests of the Iowa House such as noise, water problems, power shortages and malfunctioning elevators.
• Sort incoming mail by department.
• Make reservations using OPERA Property Management System.
• Handle confidential credit card information
• Other duties as assigned.
Qualifications
• Demonstrated communication and interpersonal skills necessary.
• Must be flexible and available to work weekends, late nights, holidays, and football weekends.
• Criminal background check required.
• Must have a valid driver’s license.
• Must have a resume, cover letter is optional.
• One year commitment and availability over academic breaks.
• Able to work independently.
Training requirements
• IMU Student Orientation
• IMU Emergency Response Staff Training
• Cash Handling Training
• Credit Card Security Policy Training
• Security Awareness Training
• Fleet Safety
• Background Check upon hire
What you will learn:
You can expect to learn skills such as time management, conflict resolution, balancing priorities, managing finances, interpersonal communication, customer service experience, and working with people from diverse backgrounds and working as part of a team. Although your job in the Division of Student Life may not be directly related to your future profession, the skills you learn here will help you in your chosen career path and give you valuable work experience to strengthen your resume.